you have a voice
- Chat with others on the timeline and by private message.
- Vote in your Clinic’s ‘How was your day at the VA?’ poll!
- Give an Atta-Boy to a helpful caregiver in your Clinic’s forum.
- Share and discuss a complaint in the forum.
let it be heard
When a complaint is so grievous as to suggest further action is necessary, the member may request a review under the Member Initiated Reporting Process (MIRP) by posting an informal complaint in the Clinic’s forum following strict guidelines.
a call to action
Forum observers elected from among the membership will review the Clinic’s archives to see if the problem is recurring and to gain insight. Then, after discussion with the complaining member, the observer will develop the case for the MIRP Board, who will determine what, if any action to take. Actions may vary from a call to the Clinic’s Patient Rep to going up the chain of command to our Commander in Chief.